Withdraw from Contract

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you, or a person designated by you who is not the carrier, take possession of the goods.

If you ordered several goods in one order and they are delivered separately, the withdrawal period is 14 days from the day on which you, or a person designated by you who is not the carrier, take possession of the final item.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement, for example by post, email, or by using the electronic withdrawal form on this page.

Systemic Error
Kaveh Najafian Razavi
Pulverteich 27
20099 Hamburg
Germany
Phone: +49 176 84570684
Email: support@systemicerror.com

You may use the withdrawal form below, but it is not mandatory.

You can also electronically complete and submit the withdrawal form or another clear statement on this page. If you use this option, we will immediately send you confirmation of receipt of your withdrawal on a durable medium, for example by email.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse all payments we have received from you, including the cost of delivery, except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us.

We will make the reimbursement without undue delay and no later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will use the same means of payment that you used for the original transaction, unless we have expressly agreed otherwise with you. In any case, you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of your withdrawal from this contract:

Systemic Error
Kaveh Najafian Razavi
Pulverteich 27
20099 Hamburg
Germany

The deadline is met if you send back the goods before the 14-day period has expired.
Please contact us before sending back the goods so that we can provide return instructions for your order. This does not limit your statutory right of withdrawal.
You are responsible for the direct cost of returning the goods. This does not apply if an item is defective, damaged, or incorrect. In those cases, we will cover the necessary return costs.
Please package the goods securely and follow the return instructions provided in our confirmation email.
You are only responsible for any loss in value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exceptions

The right of withdrawal does not apply to products made to your individual specifications or products that are clearly personalized.

Any product excluded from the right of withdrawal will be clearly identified on the product page before purchase.

Withdraw from contract

Complete the form below to exercise your right of withdrawal. You can also send us an email or letter with the same information instead.

If you wish to withdraw from the contract, you may use the following form and send it to us by email or post. Use of this form is optional.

Model withdrawal form

 

To: Systemic Error, Kaveh Najafian Razavi, Pulverteich 27, 20099 Hamburg, Germany, email: support@systemicerror.com

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the sale of the following goods (*) / provision of the following service (*):

 

Ordered on (*) / received on (*):

 

Name of consumer(s):

 

Address of consumer(s):

 

Signature of consumer(s) (only if this form is submitted on paper):Date:

 

(*) Delete as appropriate.